Naval Crew Workload Monitoring and Visualization

نویسندگان

  • Glenn Fink
  • Sujatha Krishnamoorthy
چکیده

Large, real-time systems such as Navy ships, nuclear power plants, airplanes, etc. require crews of human operators to control them. This paper documents the concept and design evolution of a visualization method for a crew workload-monitoring tool. Crew leaders and trainers, devisers of Navy tactics, techniques, and procedures, and human factors designers of crew-served systems can use this visualization to understand the effects of task reassignment on the effectiveness of crew workload division. This visualization enables the user to calculate aggregate workload as a user-defined, linear combination of numerous individual workload measurements all mapped to a common scale. This enables a unified view of diverse workload metrics and sensitivity analyses on the component metrics. Our original intent was to provide a visualization method for a real-time tool that would enable a crew leader to re-assign tasks in real-time, based on workload displays. However our pre-design interviews with subject matter experts and representatives of the potential user community indicated a greater need for visualization during crew training and system design activities to predict the quality of workload division during crisis situations (e.g., high contact density, threat condition, high sea states, and enclosed areas of operations).

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تاریخ انتشار 2003